Collecting Your Fee: Legal, Ethical and Practical Considerations
This lecture explores issues that impact on fee collection efforts from legal, practical, and ethical perspectives. The legal nuances associated with fee collections and the process for terminating nonpaying patients from your practice will be discussed. This presentation is designed to make orthodontic staff aware of the legal, practical and ethical issues that surround efforts to collect delinquent accounts.
Discuss federal laws and guidelines as they relate to debt collection, and the ethical issues that impact fee-collection efforts
State what an effective fee-collection effort consists of
Determine how to effectively communicate with patients about past-due accounts
Recognize when and how it is appropriate to dismiss a patient for non-payment.